Family owned HVAC contractor, Best of Gwinnett for the last 6 years. Celebrating 20 years in 2016
Heating and air conditioning company specializing in residential and light commercial. Repairing, correcting builder errors, and replacing old systems is what we do best. We also have test equipment for checking the energy performance of the house itself and the heating and air conditioning equipment. (Blower Door) Certified by: NATE, Building Performance Institute, and Southface Institute. Members of: BBB, Gwinnett Chamber, Buford Business Alliance, Conditioned Air Association of Georgia, Air Conditioning Contractors of America. We are an approved "Customer Care Specialist" contractor. See our website for more details.
Keywords: HVAC Heating Air Conditioning A/C American Standard Trane Carrier Lennox Repair Comfortmaker maintenance service Buford Dacula Duluth Lawrenceville Snellville Sugarhill Suwanee ga Georgia
Interview Q&A
How long have you been in business?
21 Years
What is your primary product or service?
Service and repair of all brands of heating and cooling systems.
How did you first become interested in your line of business? (if owner) - What is your background? (If owner or store manager)
Having grown up on a farm in Iowa, I was always repairing something. While in technical school, I found heating and air conditioning the most interesting and challenging for me. It comprises physics, chemistry, electricity, welding, low voltage wiring, electronic controls, and design/engineering of ducts, and sizing of equipment. Not to mention diagnosing broken down systems.
How do you differentiate yourself from other businesses in your category and area?
Primarily through education, training, and level of service. Our area of expertise goes beyond the equipment itself, but how it incorporates into each unique home.
How many locations do you have and do you have plans to expand?
We have our one location in Suwanee which is most central to our customer base. We moved here in 2010. We are in the process of constructing our new office at 60 Old Peachtree Road NE in Suwanee.
Provide detailed directions to your location
Our current building is at the intersection of Smithtown and Satellite.
What type of payments do you accept?
American Express, Master Card, Visa, Discover, Cash, Check. Financing is also available.
Which areas do you service?
Gwinnett, Dekalb, Fulton, Forsyth, Hall, Barrow, and Jackson Counties. *Some counties not covered entirely. See our website for zip codes covered.
Who owns your company or runs daily operations?
Matthew Holtkamp owns and operates this company on a daily basis. Now with 20 employees, Matthew is frequently in the field providing training/mentoring. Please call before coming in if you would like to see him.
What are your hours of operation?
Regular hours are 7 am to 7 pm but these times are very flexible at the request of customer needs. Overtime rates only apply after 7 pm and Sundays.